It is the responsibility of the staff to do regular gaming room sweeps to check on our members. Please do not be offended if staff approach you or anyone around you while you are in the gaming room, they are just checking on the members to make sure they are gambling responsibly.
Here at Massé we endeavour to look after our members and watch for signs of problem gambling. If you’re worried that someone’s gambling is harming them or others, it probably is. They may feel embarrassed or ashamed and not able to see a way out. Others may just think it’s a bit of fun and not realise their gambling is becoming a problem, The sooner you tackle this the better. The free Gambling Helpline 0800 654 655 provides confidential support for gamblers and concerned others. For more information, follow these links and find the support you need to approach problem gambling.